Returns & Exchanges

At MurderMystery.pk, we strive to ensure you are completely satisfied with your fashion choices, offering a seamless 7-day return and exchange policy for all unworn items. If your purchase doesn't fit the mystery of your style, we are here to help you find the perfect replacement.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via WhatsApp or email within 7 days of delivery with your order number and photos of the item.

• 2.
  Quality Inspection

  Ensure the apparel is in its original condition, unwashed, with all tags attached and the original packaging intact.

• 3.
  Ship the Item

  Once approved, securely pack the product and ship it back to our warehouse address provided by our customer service representative.

• 4.
  Processing & Refund

  After receiving and inspecting your return, we will process your exchange or issue a store credit/refund within 3-5 business days.